https://www.youtube.com/watch?v=SX4TUQ_EXbk Source: YouTube Reuters

Legal disputes between home owners and landed property builders have fallen by around 10%, since a quality scheme was launched last year. The Micro Builders Association's BuildTrust quality assessment sets standards for areas such as floors, walls and electrical fittings. Contractors can get their projects independently assessed against the scheme and receive a report as proof of quality. The industry association said up to 40% of its members have got themselves into sticky situations with home owners over the past three years. Many are over defects identified by unregulated third-party checkers. Alexandra Anand reports.

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