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Find out more: Frequently Asked Questions - Getting Started
General Help: LiveTube Help Hub

Scan the QR code with your smartphone

Download the free LiveTube App
Report News
Get paid

Find out more: Frequently Asked Questions - Getting Started
General Help: LiveTube Help Hub

FAQs – Technical And Settings

How to Troubleshoot and Optimize Your LiveTube Experience

Find answers to common technical issues and troubleshooting tips for LiveTube. Learn how to resolve app performance issues, optimize streaming quality, and fix connectivity problems to ensure a smooth live broadcasting experience.

Find Frequently Asked Questions to Common Topics Below.

Search in other FAQ Categories

Why is my stream stuck on “Connecting” or “Looking for a producer”?

If your stream shows Connecting for a prolonged period, this doesn’t mean it’s stuck. During this phase, we run content validation checks and verification processes to ensure your story is newsworthy. For example, we filter out irrelevant streams like personal footage (e.g., lying in bed, filming a garden, or a carpet). If your livestream passes the initial checks, the status will change to Connected, and you’ll be linked to a producer. If your stream doesn’t meet our guidelines, you’ll receive a decline message, and an email will be sent to you with further details.


Why do you force me to film in landscape mode? Can’t I use portrait mode?

All LiveTubes are filmed in 16:9 landscape format because this is the industry standard for professional news broadcasting. Filming in landscape provides the best viewer experience and is the most widely accepted format across all major broadcasters.


Can I switch between the front and back cameras during my stream?

While there is an option to switch between cameras, you should generally only use the rear (back) camera for normal reporting. The front camera should only be used if explicitly requested by the newsroom producer. The goal is to focus on what’s happening around you, not on yourself.

Can I talk during the live stream?

No, you should not speak during the live stream. Focus solely on capturing the visuals. LiveTube is about showing the world what is happening in real-time, not about commentary. If needed, your producer may ask you to describe what you’re seeing, but this is rare. Descriptions, titles, categories, and tags are all handled by our newsroom team, who validate the news using external sources, AI systems, and content verification tools.

How LiveTube Works

  • Step 1: Download the app.
  • Step 2: Stream live.
  • Step 3: Get verified and make news.
  • Step 4: Earn cash.

Other FAQ Categories

If you did not find what you were looking for, you can check out Frequently Asked Questions from other categories. You can also check out additional resources for other important links and ways to contact us directly.

Payment Questions

FAQs about Payments on LiveTube. Learn how to get paid, track your earnings, and maximize your income as a LiveTube reporter!

Account Questions

FAQs about Managing Your LiveTube Account. Find answers on updating your profile, managing preferences, and resolving account-related issues!

Going Live Questions

FAQs about Going Live on LiveTube. Discover how to start live streaming, connect with our newsroom, and share your story with the world!

Geting Started Questions

FAQs about Getting Started with LiveTube. Learn how to download the app, set up your account, and begin reporting live stories today!

Rules and Safety Questions

FAQs about Rules and Safety on LiveTube. Understand our guidelines and safety measures for a responsible and secure live streaming experience.

Contact & Support Questions

FAQs about Contacting LiveTube Support. Discover how to reach our team, resolve issues, and access helpful resources for assistance.

Press & Partners Questions

FAQs about LiveTube Press & Partnerships. Explore resources for media professionals, collaborations, and how to use LiveTube content for your platform!

General Questions

FAQs about LiveTube General Information. Find answers to common questions about LiveTube’s vision, features, and other topics not covered in specific categories.

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