Scan the QR code with your smartphone

Download the free LiveTube App
Report News
Get paid

Find out more: Frequently Asked Questions - Getting Started
General Help: LiveTube Help Hub

Home | help | Frequently asked questions FAQs | FAQs – Getting Started

Frequently Asked Questions

Getting Started

Ready to start live reporting with LiveTube? Here’s everything you need to know to get up and running, from account setup to going live for the first time.

FAQs – Getting Started

Search in other FAQ Categories

What is LiveTube?

LiveTube is a platform where users can broadcast real-time events via live streaming. Our newsroom producers monitor and select live streams for global broadcasting. Users are paid for selected streams, contributing to verified, authentic news coverage. To learn more about the platform, visit the About LiveTube page.

How do I start reporting on LiveTube?

To get started, download the free LiveTube app from the App Store or Google Play Store, create an account, and press “Go Live” to start streaming. Producers will monitor your live stream and decide if it’s selected for broadcast. Make sure your phone’s location services are enabled, as real-time location is essential for verifying the news story.

Is LiveTube free?

Yes, LiveTube is entirely free to use. There are no in-app purchases, and you can start live streaming immediately after downloading the app.

Can I test the LiveTube Go Live function before I stream?

Yes, you can! If you’re testing your camera or microphone, choose the “Just checking it out” category in the app. This lets you test your equipment without connecting to a producer. Your screen will show “Connecting – Looking for a producer,” but the stream will automatically be declined by the newsroom system after a short period. This feature is helpful if you want to test your setup without submitting content for broadcast.

What kind of events shall I stream?

You can stream any real-world, newsworthy event, from major breaking news to smaller local stories. Examples include protests, accidents, or other public events of interest. However, LiveTube does not accept personal content such as:

– Filming yourself (e.g., singing, performing stunts, or giving speeches)
– Filming trivial or irrelevant things like pets, landscapes, or everyday tasks
– Filming content from TV or other media channels

The platform is dedicated to showing events as they unfold naturally. Make sure the story you capture has public or news value.

Are their other ways to engage with LiveTube?

Yes! We offer partnership opportunities for content creators, influencers, celebrities, businesses, and more. You can reach out to discuss:

– Strategic partnerships
– Letting your fans or customers Go Live from your app with your own branding
– Advertising or promoting your products/services
– Featuring your content or story ideas
– Using LiveTube within your organization or at events

You can reach out via this form or open a ticket

How does LiveTube verify that streams are real and reliable?

LiveTube prioritizes real-time reporting to ensure authenticity. All streams go through an initial verification process by our advanced AI system, followed by a review by a newsroom producer. A 30-second broadcast delay allows our team to moderate content and ensure it adheres to LiveTube’s rules. Producers can intervene to stop a broadcast if it violates our content guidelines or poses safety risks. For more on this process, visit How We Choose LiveTubes and read more on our approach in the About LiveTube section.

More Ressources

Other FAQ Categories

If you did not find what you were looking for, you can check out Frequently Asked Questions from other categories. You can also check out additional resources for other important links and ways to contact us directly.

🎥

Going
Live

💰

Earnings &
Payment

👤

Account
Management

🛠️

Technical
Support

⚖️

Rules &
Safety

🤝

Media & Partnerships

General Questions

💬

Contact & Support

💰

Earnings and Payments

🎥

Streaming Guidelines

⚖️

Safety and Conduct

🛠️

Issues and Settings

💬

Account Management

📰

Members of the Press

📝

General Questions

📚

Additional Ressources

Didn’t find what you were looking for?

Just type your question.

Additional Resources





Earnings and Payments

How much can I earn from streaming?

LiveTube compensates reporters based on two factors:

Base Payment: You receive a one-time base payment when your stream is selected for broadcast by our producers. This ensures that your efforts in capturing valuable content are acknowledged.
Per Minute Payment: In addition to the base payment, you earn for every minute you’re broadcasting live. The longer your stream, the more you earn. Payment amounts are calculated in real-time, and your earnings are displayed in the app throughout your broadcast.
For more information, visit our Payments page.

Where can I check the pay rates?

Pay rates are dynamic and change based on factors like location, news demand, and breaking news situations. You can see the current pay rates directly in the LiveTube app when you press “Go Live.” These rates are constantly updated, so make sure to check them before you start streaming.

What are location-based payments?

LiveTube offers higher pay rates for users in specific locations during significant news events. For example, if there’s a natural disaster, political protest, or emergency, reporters in the area will see higher pay rates in the app. These special offers reward users who are in the right place at the right time and are displayed in real time. Turn on your location settings to take advantage of these opportunities. Visit How We Use Your Location to find out more about privacy protection and settings.

How do I know about opportunities to earn more money?

You can regularly check the Go Live page for real-time pricing, special offers, and higher payments. Whenever we are looking for reporters covering a specific event, we will update the Go Live page immediately. We might also send out location-based push notifications to users who are close to the scene. For broader coverage, we also send alerts via email and global push notifications. To receive such alerts, make sure that notifications for the LiveTube app are turned on and that you have the location access of the app set to “Allow Always Location access.”

We take the privacy of our users seriously. For more information on how we use your location, please visit How We Use Your Location Information.

How do I get paid if I don’t have a PayPal account


LiveTube uses PayPal for payments. If you don’t have an account, here’s how the payment process works:

1. If you don’t have a PayPal account:
Follow the link in the payment notification email to sign up for PayPal. Once you complete the signup, the money will be deposited into your new PayPal account.

2. If your PayPal account is tied to your LiveTube email:
Click the link in the payment notification email, log in to PayPal, and you’ll see your payment.

3. If you use a different email for PayPal:
Log in with your existing PayPal account when prompted. The funds will be deposited into your account, and your LiveTube email will be automatically added to your PayPal account.

If PayPal is unavailable in your country, contact our support team for alternative payment methods, though additional verification may be required.

What happens if I can’t use PayPal due to age or country restrictions?

If you’re too young to open a PayPal account or PayPal isn’t available in your country, reach out to LiveTube support. We can discuss alternative payment methods, though you will need to provide verification to comply with local financial regulations. 

Note: In these cases, additional personal information may be requested to ensure compliance with legal and financial requirements.

Can I track my earnings during a stream?

Yes! LiveTube’s app features a real-time earnings counter. As you stream, you’ll see exactly how much you’re earning based on the minutes you broadcast and the current pay rate. This transparency helps you understand the value of your content as it unfolds.




Streaming and Content Guidelines

What types of content are prohibited on LiveTube?

LiveTube has strict content guidelines to ensure safety and compliance with laws. The following content types are strictly prohibited:

– Fake News/ Staged or Fabricated News and Stories
– Adult or pornographic content
– Graphic violence or harmful content
– Harassment, bullying, or intimidation
– Hate speech or discriminatory content based on race, religion, age, gender, sexual orientation, etc.
– Promotion of illegal activities, such as drug use, weapon sales, or hacking
– Filming copyrighted content (e.g., concerts, theater shows, art exhibitions) without permission

For a complete list of restrictions, visit the LiveTube Rules.

Can I film at public events like sports matches or concerts?

You can film public events, but you must comply with local venue rules and copyright laws. For example, at concerts or sports events, you may need permission from the organizers before broadcasting. Make sure you have the legal right to broadcast, especially in private venues or performances. For more on this, see our Copyright Guidelines.

Can I upload pre-recorded videos to LiveTube?

No, LiveTube only supports live streaming. Pre-recorded content is not accepted, as our platform is dedicated to real-time news reporting. Your live streams must capture events as they happen, with no editing or pre-recording.

Can I stream content from TV or another media outlet?

No, LiveTube strictly prohibits filming content from TV or other media outlets. LiveTube is meant for real-time, original content. Filming other news reports or media broadcasts is against our rules.

What should I avoid filming?

– Human suffering: Avoid filming individuals in distress unless the footage is necessary for public awareness (e.g., during natural disasters or accidents).

Graphic violence: Do not film content that shows extreme violence, harm, or death.
– Restricted content: Avoid filming restricted areas (e.g., crime scenes, private property without permission).

– Other media: Do not film TV broadcasts, movies, or any content that doesn’t originate from your surroundings. If in doubt, producers will guide you and help determine what is appropriate.

Always follow the instructions of your producer to ensure your content meets LiveTube’s standards.




Safety and Conduct

How does LiveTube prioritize safety during live streams?

Safety is a top priority at LiveTube. You are always connected to a producer during your live stream, and they can intervene if there are any concerns. If at any point you feel unsafe, stop filming immediately and move to a safer location. Your producer can help guide you to ensure your well-being. If in doubt, follow our LiveTubers SafetyGuidelines.

What are the key safety rules for filming in emergency situations?

When filming during an emergency, it’s crucial to follow these safety rules to ensure your safety and the safety of others:

Keep your producer informed of any dangerous situations that arise, so they can make the correct decisions regarding your livestream
– Make sure you are safe at all times.Help others first before starting any livestream—your safety and others’ well-being come before filming.
– If emergency services are required, call them first before engaging with LiveTube.
– Always respect authorities and emergency services—do not interfere with their work.
– If you are required to assist in an emergency, stop filming and help.
– Keep your LiveTube producer informed of anything happening at the scene, such as if emergency services are needed.
Do not block or obstruct emergency services from doing their job.
Do not interfere with the work of emergency responders or other helpers.
– Avoid filming too closely in dangerous situations – maintain a safe distance.
– Follow the guidance of your producer throughout the broadcast.


What should I do in an emergency while filming?

If you find yourself in a dangerous or emergency situation, prioritize your safety. Stop filming and move to a safe place as soon as possible. Inform your producer that you’re stopping the stream for safety reasons. LiveTube monitors all streams and will intervene if they detect any potential threats to your safety.

What general safety precautions should I take while filming?

– Be aware of your surroundings at all times. If you’re moving while filming, ensure the ground is stable and clear of obstacles.
– Don’t film from dangerous heights or unstable areas.
– Keep your valuables secure—live reporting can make you a target for theft.
– If people object to being filmed, respect their privacy and stop filming them.
– Inform someone (e.g., a friend) of your location if you are covering risky or crowded events.

For more tips on staying safe while filming, visit Tips for LiveTubers.

What should I do if people object to being filmed?

Even if you’re in a public space, respect people’s privacy. If someone objects to being filmed, it’s best to stop and redirect your camera. Our producers will also guide you through the process and may ask you to avoid filming certain individuals or areas.

What’s not OK with filming on LiveTube?

– Human suffering or explicit violence
– Private or sensitive events without permission
– Public events like concerts or performances without necessary rights
– Content that incites violence or illegal activity
– Graphic content that could cause distress

Check the LiveTube Rules for a comprehensive list of Dos and Dont’s
Always consider whether it’s ethical to film the situation. Our producers will intervene if they detect anything inappropriate, but it’s your responsibility to act ethically and in a safe way.

If you need further clarity on what makes a great LiveTube, please refer to our guide on What Makes a Great LiveTube.

What happens if I violate LiveTube’s rules?

If you violate LiveTube’s rules, penalties may range from temporary suspensions to permanent account termination. Severe violations, such as filming illegal activities or violating privacy rights, can lead to your account being reported to authorities. Always ensure your content complies with our guidelines. You can find more information in our Rules.

Are there exceptions to the LiveTube Rules? I filmed something that is not allowed.

We are aware of the role LiveTube plays in disseminating timely and accurate information of substantial public interest. Sometimes, this may mean featuring content that would normally be considered a violation of our guidelines. Such instances could include broadcasts involving significant events like large-scale protests or emergency situations that may involve confrontational or threatening elements.

We wish to emphasize that the decision to broadcast such content will only be made in exceptional cases where there is a broader public interest at stake, such as major incidents affecting many people or having significant societal implications. In such cases, we may choose at LiveTube’s discretion to broadcast such content. We believe this serves the greater good of informing and educating our audience. However, these cases will be carefully reviewed on a case-by-case basis, and the decision to allow or disallow will remain entirely at our discretion.




Technical Issues and Settings

Why is my stream stuck on “Connecting” or “Looking for a producer”?

If your stream shows “Connecting” for a prolonged period, this doesn’t mean it’s stuck. During this phase, we run content validation checks and verification processes to ensure your story is newsworthy. For example, we filter out irrelevant streams like personal footage (e.g., lying in bed, filming a garden, or a carpet). If your livestream passes the initial checks, the status will change to “Connected,” and you’ll be linked to a producer. If your stream doesn’t meet our guidelines, you’ll receive a decline message, and an email will be sent to you with further details.


Why do you force me to film in landscape mode? Can’t I use portrait mode?

All LiveTubes are filmed in 16:9 landscape format because this is the industry standard for professional news broadcasting. Filming in landscape provides the best viewer experience and is the most widely accepted format across all major broadcasters.


Can I switch between the front and back cameras during my stream?

While there is an option to switch between cameras, you should generally only use the rear (back) camera for normal reporting. The front camera should only be used if explicitly requested by the newsroom producer. The goal is to focus on what’s happening around you, not on yourself.

Can I talk during the live stream?

No, you should not speak during the live stream. Focus solely on capturing the visuals. LiveTube is about showing the world what is happening in real-time, not about commentary. If needed, your producer may ask you to describe what you’re seeing, but this is rare. Descriptions, titles, categories, and tags are all handled by our newsroom team, who validate the news using external sources, AI systems, and content verification tools.




Account Management

How do I delete my LiveTube account?

If you want to delete your LiveTube account, you have two options:

1. Delete via the app: Open the LiveTube app.
Go to ‘Settings’.
Click on your profile picture.
Select ‘Delete Account’ and follow the on-screen instructions.

2. Delete via the web: If you no longer have the app installed, use the online account deletion form to request the removal of your data.
Once your account is deleted, all personal data and associated content will be permanently removed.

How do I request a data report or data deletion?

You have the right to request information about the data LiveTube stores about you. To request a data report or deletion of personal data, follow these steps:

1, Visit the Data Deletion and Request Page.
2, Select ‘Request My Data’ or ‘Delete My Data’ as needed.

If you need assistance, contact our support team via LiveTube Support.

How can I update my profile details, like changing my phone number or email?

To update your profile information (email, phone number, etc.), follow these steps:

1. Open the LiveTube app.
2. Go to ‘Settings’.
3. Click on your profile picture.
4. Select ‘Edit Profile’ and update your details.

Remember, after changing your email or phone number, you will need to verify them again.
You can not change your username. Please contact us in case you need to update it.

Can I change the app language?

Yes, LiveTube supports multiple languages. To change the language:

1. Open the app.
2. Go to ‘Settings’.
3. Click on your profile picture.
4. Select ‘App Language’ and choose from the available options.


Which languages does LiveTube support?

Currently, LiveTube supports English, German, Spanish, Chinese (Simplified and Traditional), Korean, Japanese, Russian, and Ukrainian




Members of the Press

How can I use LiveTube content?

Members of the press, broadcasters, and other professional publishers can access LiveTube content through our MediaHub. The MediaHub offers several types of content:

Live feeds: You can use real-time streams directly in your control room for breaking news or live coverage.
VOD clips: Short 20-second clips of live streams are available during broadcasts for quick, on-the-spot use in programs or social media.
Recordings: Entire recordings of live streams are available immediately after the broadcast for download and use.

All content is provided in 16:9 HD resolution and optimized for newsrooms and social media platforms.

How can I access the LiveTube MediaHubuse?

The Media Hub is a restricted platform dedicated to members of the media. To create an account, we need some information from you to verify that you are a broadcaster or publishing professional. Please fill out our media request form.




Final Notes on User Conduct

What behavior is expected from LiveTube users?

LiveTube encourages respectful behavior at all times. Harassment, abuse, or hate speech directed towards other users, producers, or team members is not tolerated. Violations such as hate speech, abusive comments, or harassment will lead to penalties, which may include account suspension or termination. Always be respectful when interacting on the platform. For more information, visit the LiveTube Rules.

What is allowed when selecting a username?

Your username should adhere to LiveTube’s standards. Inappropriate, offensive, or overtly commercial usernames are prohibited. Since usernames are public and visible during broadcasts, make sure they are respectful and appropriate. LiveTube reserves the right to change usernames that violate these rules.