LiveTube Terms of Service

Last Modified: August 27, 2024

LiveTube User Agreement

The LiveTube User Agreement comprises these Terms of Service (“Terms”), our Privacy Policy, the LiveTube Rules, and all incorporated policies.

Download User Agreement (including Privacy Policy and LiveTube Rules)

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of our services, including our various websites, SMS, APIs, email notifications, applications, buttons, widgets, ads, and commerce services that link to these Terms (collectively, the “Services”), and any information, text, links, graphics, photos, videos, or other materials or arrangements of materials uploaded, downloaded, or appearing on the Services (collectively referred to as “Content”). By using the Services, you agree to be bound by these Terms.

Who May Use the Services
Privacy
Content on the Services
Payment and Streaming Terms
Using the Services
Voucher and Coupon Code Usage
Disclaimers and Limitations of Liability
General

1. Who May Use the Services

Eligibility: You may use the Services only if you agree to form a binding contract with LiveTube and are not a person barred from receiving services under the laws of the applicable jurisdiction.

Age Requirement: In any case, you must be at least 13 years old to use the Services.

Authority Representation: If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.

2. Privacy

Data Handling and User Privacy: LiveTube is committed to protecting your personal information. We handle user data in accordance with our Privacy Policy, which outlines the collection, use, and storage of personal data. This includes data related to payments, content moderation, and other interactions with our Services. We use this information to provide, improve, and secure our Services. Personal information is handled with strict confidentiality and only shared with third parties as necessary to process payments or comply with legal obligations.

Privacy Policy Reference: Our Privacy Policy describes how we handle the information you provide to us when you use our Services.

Consent: By using our Services, you consent to the collection, use, and transfer of your information as described in the Privacy Policy, including the transfer of this information to the United States, the United Kingdom, and/or other countries for storage, processing, and use by LiveTube and its affiliates.

Right to Erasure: Users have the right to request the deletion of their personal data at any time. For more information on how to exercise this right, please refer to our Right of Erasure page.

3. Content on the Services

User Responsibility: You are responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that you are comfortable sharing with others.

Content Risks: While LiveTube strives to validate and verify the accuracy and reliability of Content shared via the Services, any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services.

Role of AI and Automated Systems: LiveTube uses AI and automated systems to validate and verify content submitted through our Services. These systems can make final decisions on whether content meets our quality standards and guidelines. The use of AI helps ensure timely, accurate, and consistent moderation of content. Users are notified when content is under review by AI, and they will be informed of the outcome, whether their content is accepted for broadcast or declined based on the AI’s assessment.

Exposure to Content: By using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate, or otherwise inappropriate. All Content is the sole responsibility of the person who originated such Content.

Intellectual Property Rights: LiveTube respects the intellectual property rights of others and expects users of the Services to do the same. We reserve the right to remove Content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us, as described in our separate Copyright policy. If you believe that your Content has been copied in a way that constitutes copyright infringement, please report this by writing to us at copyright@livetube.tv.

Authorized Use of LiveTube Content: LiveTube content is intended for use by LiveTube and other explicitly authorized parties. Only parties that have signed a contract with LiveTube and are in a direct contractual relationship with us are authorized to use, distribute, publish, or otherwise utilize LiveTube content. Unauthorized use, distribution, publishing, or any other form of utilization of LiveTube content without a written agreement or explicit permission is strictly prohibited. LiveTube reserves the right to share its content across various platforms, including but not limited to Facebook, X, Instagram, TikTok, YouTube, and the LiveTube Newsroom. LiveTube allows the sharing and embedding of its content via framing technology, provided that the content is clearly attributed to LiveTube, including direct links back to the original content on LiveTube or the relevant platform, and that the content is not altered.

Your Rights: By submitting, posting, or displaying Content on or through the Services, you grant us a worldwide, exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such Content in any and all media or distribution methods (now known or later developed). This license authorizes us to make your Content available to the rest of the world. You agree that this license includes the right for LiveTube to provide, promote, and improve the Services and to make Content submitted to or through the Services available to other companies, organizations, or individuals for the syndication, broadcast, distribution, promotion, or publication of such Content on other media and services, subject to our terms and conditions for such Content use. Such additional uses by LiveTube or other companies, organizations, or individuals may be made with no compensation paid to you with respect to the Content that you submit, post, transmit, or otherwise make available through the Services. LiveTube has an evolving set of rules for how ecosystem partners can interact with your Content on the Services. These rules exist to enable an open ecosystem with your rights in mind. You understand that we may modify or adapt your Content as it is distributed, syndicated, published, or broadcast by us and our partners and/or make changes to your Content to adapt the Content to different media. You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any Content that you submit.

Media Professionals and MediaHub Access: Access to the LiveTube MediaHub is restricted to broadcaster and publishing professionals. Usage is guided by the LiveTube Media License. Media professionals wishing to use LiveTube content must adhere to the terms outlined in the Media License, which governs how the Content may be used, modified, and distributed. By accessing the MediaHub, you agree to comply with all provisions of the Media License.

4. Payment and Streaming Terms

Payment Commencement: Payments for streaming begin only when a LiveTube stream has been selected for broadcast by a newsroom producer. No payments are made for streams that have not been chosen, whether declined by automated systems, AI, or a newsroom producer. Additionally, no payments are made for the time users spend waiting for their stream to be approved or “green-lighted” for broadcast.

4. Payment and Streaming Terms

Stream Status Indicators:

Connecting or Looking for a Producer: When users initiate a stream, it enters the “Connecting” or “Looking for a Producer” phase. During this time, the stream is validated and verified by automated systems or AI for content quality and adherence to LiveTube’s guidelines. No payments are made during this phase, and streams can be declined without human review.
Connected: When the status changes to “Connected,” the stream has been linked to the LiveTube Newsroom for review by a live producer. Payment still does not begin at this stage. The live producer reviews the stream for its relevance, quality, and compliance. Users see this status as an indicator that their stream is under active review, but payment is not yet initiated.
Live Broadcast – Payment Activation: If the newsroom producer decides to broadcast the stream, the status changes to indicate the stream is live. Users will see a red border around their screen, a flashing “LIVE” icon, the elapsed time, and a real-time earnings counter that updates every minute. This indicates that the stream has been selected for broadcast, and payment has started. The amount displayed includes both the base rate and the accumulating per-minute rate, showing users exactly how much they are earning as they stream.

Declined Streams: LiveTube does not pay for any streams that are declined, whether by automated systems or AI during validation or by newsroom producers after review. Users will not receive any compensation for streams that are not broadcast.

Stream Termination and Fair Payment Policy: Only newsroom producers have the authority to end a live stream, ensuring the content is valuable and meets LiveTube’s standards. Users are generally not allowed to terminate their streams independently. LiveTube aims to ensure fairness and value. To prevent misuse, LiveTube may deny or adjust payouts if a user ends a stream shortly after starting it solely to collect the initial payment without providing meaningful content. Users are not required to unnecessarily stream for extended periods. If users must stop a stream for valid reasons, such as safety concerns or unavoidable technical issues, they should notify the newsroom producer. LiveTube will take these circumstances into account and address them appropriately.

Fraud, Misconduct, and Discretionary Payments: LiveTube reserves the right to withhold or refuse payments in cases of detected fraud, manipulation, or violations of LiveTube Rules. Payments may be adjusted at the newsroom producer’s discretion based on the story’s impact, quality, and relevance. For instance, if it is determined during a LiveTube broadcast that the content is of global breaking news, a major event, or highly relevant, the producer may decide to increase the payment amount. The producer will notify the user of such adjustments after the stream.

Offers and Location-Based Payments: Users might receive offers via email, in-app messages, or app notifications about specific payments for streams on particular topics or events happening near their location. Users may also be asked to move to locations near newsworthy events. In these cases, the price mentioned in the offer communication is the amount that will be paid.

Alternative Payment Methods: Users who do not have a PayPal account must inform LiveTube. The newsroom producer and user will discuss alternative payment methods post-stream. Payment options will be determined on a case-by-case basis, considering the user’s preferences and availability of payment processors.

Unclaimed Payments and Support: If payments are not retrieved from PayPal, the funds will be reversed to LiveTube. Users must contact LiveTube to resolve unclaimed payments. In the event of verifiable technical issues on either the user’s side or LiveTube’s side, a reattempt to process the payment may be made.

Through the provided contact channels, users can contact LiveTube for support and assistance with payment-related queries. Additional guidance is available on LiveTube’s website, including the LiveBlog and LiveForum for the latest updates and community engagement.

User Responsibilities: Users are responsible for providing accurate payment information and complying with all LiveTube rules and guidelines. Users must not engage in actions aimed at manipulating payment calculations, such as ending broadcasts prematurely without valid reasons. Users are solely responsible for understanding and managing any fees or taxes resulting from their payments. LiveTube advises users to consult local tax regulations and handle obligations accordingly.

Verification and Final Payment Confirmation: All payments are subject to verification by senior producers to ensure compliance with LiveTube’s rules. This verification typically occurs within 24 hours. Due to verification outcomes, final payment amounts may vary from initial estimates. Once verified, payments will be processed, and users will be notified via PayPal. All payments are considered final once processed. No further adjustments will be made except in cases of proven technical errors or discrepancies acknowledged by LiveTube.

Age Restrictions and Guardian Payments: LiveTube’s services do not target children. As outlined in our Terms of Service, only users aged 13 and older may use our platform. Users under 18 may not have a bank or PayPal account or might not be legally authorized to receive payments. In such cases, a guardian will receive the payment on behalf of the young LiveTuber. If it is discovered after a stream that the user was a child, LiveTube will not pay out any money.

Limitation of Liability for Payment Issues: LiveTube cannot be held responsible for any payment issues or delays caused by circumstances beyond LiveTube’s control. This includes but is not limited to technical problems, disruptions with payment processors, communication systems, payment facilitators, or other third-party services. While LiveTube strives to ensure timely and accurate payment processing, users acknowledge that external factors may impact the delivery of payments, and LiveTube disclaims any liability arising from such circumstances.

5. Using the Services

Please review the LiveTube Rules, which are part of the User Agreement and outline what is prohibited on the Services. You may use the Services only in compliance with these Terms and all applicable laws, rules, and regulations. Our Services evolve constantly. As such, the Services may change occasionally at our discretion. We may stop (permanently or temporarily) providing the Services or any features within the Services to you or users generally. We also retain the right to create limits on use and storage at our sole discretion at any time.

We may also remove or refuse to distribute any Content on the Services, suspend or terminate users, and reclaim usernames without liability to you. In consideration of LiveTube granting you access to and use of the Services, you agree that LiveTube and its third-party providers and partners may place advertising on the Services or in connection with the display of Content or information from the Services, whether submitted by you or others.

6. Voucher and Coupon Code Usage

In participating in our Voucher and Coupon Code programs, users are subject to the following terms:

Usage: Voucher and coupon codes provided by LiveTube are intended for single use only, either during sign-up or as explicitly stated, and are designed to benefit both the user and the affiliate partner, where applicable.
Eligibility for Higher Payouts: Users who sign up using an affiliate link or code, or utilize promotional codes, may be eligible for higher payouts. However, payouts depend on our producers selecting the user’s livestream for broadcast, adhering to LiveTube’s discretion and professional standards.
No Guarantee of Broadcast or Payout: Using a voucher or coupon code does not guarantee the broadcast of livestreams or entitlement to payouts. Decisions to broadcast are at the sole discretion of LiveTube.
Non-Monetary Value: Vouchers and coupons carry no monetary value and are not redeemable for cash, credit, or other forms of payment.
Fraudulent Use and Consequences: Fraudulent use of vouchers or coupons will not be honored. LiveTube reserves the right to reclaim any fraudulently obtained payouts and demand repayment.
One-Time Use and Restrictions: Vouchers or coupons are for single use unless stated otherwise and cannot be combined with other offers unless specified.
Program Modification and Termination: LiveTube reserves the right to modify, limit, or discontinue the voucher program at its discretion.
Limitation of Liability for Technical Issues: LiveTube is not responsible for issues in code redemption due to technical problems outside of our control.
Discretionary Refusal and Auditing: LiveTube may refuse payouts in case of errors or misuse and reserves the right to audit and monitor voucher redemptions.
Cap on Rewards: A cap may be applied to the rewards or benefits obtainable through vouchers within a specified period.
Affiliate Responsibilities: Affiliates must adhere to specified obligations and responsibilities in the voucher program.
Prohibition of Code Harvesting and Automated Use: Harvesting codes through automated means or using bots for redemption is strictly prohibited.
User Indemnification: Users agree to indemnify LiveTube against losses due to their fraudulent or improper use of vouchers.
Account Revision: LiveTube may review and adjust user accounts if misuse of vouchers is detected.
Legal Recourse and Penalties: Legal actions may be taken against those involved in fraudulent or unauthorized use of vouchers.
Notification of Authorities: LiveTube may notify authorities in cases of suspected fraudulent activities.

By using a voucher or coupon code, users acknowledge and agree to these terms, forming an integral part of the LiveTube Terms of Service.

7. Disclaimers and Limitations of Liability

The Services are Available “AS-IS”: Your access to and use of the Services or any Content are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. The “LiveTube Entities” refers to LiveTube, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors. Without limiting the foregoing, to the maximum extent permitted under applicable law, THE LIVETUBE ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

The LiveTube Entities make no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security, or reliability of the Services or any Content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the LiveTube Entities or through the Services will create any warranty or representation not expressly made herein.

Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIVETUBE ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE LIVETUBE ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID LIVETUBE, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.

The limitations of this subsection shall apply to any theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise, and whether or not the LiveTube Entities have been informed of the possibility of any such damage and even if a remedy set forth herein is found to have failed of its essential purpose.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimers may not apply to you in their entirety but will apply to the maximum extent permitted by applicable law.

Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through mediation, failing which the dispute shall be resolved through binding arbitration under the rules of the London Court of International Arbitration (LCIA). The arbitration shall be conducted in English, and the place of arbitration shall be London, United Kingdom. The decision of the arbitrator(s) shall be final and binding on the parties.

8. General

LiveTube may update these Terms periodically. Changes will not apply retroactively, and the latest version, always available at LiveTube Terms and Conditions, will govern our relationship with you. We will make reasonable efforts to notify you of significant changes, such as through service notifications or emails to your registered address. By continuing to use the Services after changes become effective, you agree to the updated Terms.

If any part of these Terms is found to be invalid or unenforceable, that part will be limited or removed to the minimum extent necessary, and the remaining terms will continue to be valid. LiveTube’s failure to enforce any part of these Terms does not constitute a waiver of our rights.

These Terms constitute an agreement between you and LiveTube Ltd., an English company with its registered office at 86-90 Paul Street, London, EC2A 4NE, United Kingdom. For questions regarding these Terms, please contact us at terms@livetube.tv

Governing Law and Jurisdiction: These Terms are governed by and construed in accordance with the laws of England and Wales. By using the Services, you agree that any legal matters or disputes arising from these Terms or the Services will be resolved exclusively in the courts located in England and Wales. This applies to all users globally, regardless of their location, ensuring consistent legal standards and jurisdiction.

Force Majeure: LiveTube shall not be liable for any failure to perform its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of government, war, terrorism, civil disturbances, labor shortages, or interruptions in communication systems. In such cases, LiveTube’s obligations will be suspended for the duration of the event.

Legal and Compliance Documents

For more information on our legal and compliance policies, please refer to the following additional legal documents:

Privacy in Your Browser

Cookie Page

Media License

Impressum

Cookie Settings LiveTube App

Questions or Suggestions?

For any questions or concerns, you can always reach out to us via our Support Ticket system or check out our FAQs.

Learn about us at About LiveTube. Join discussions on our LiveTube Forum. Explore the LiveTube Academy for broadcasting tips. If you represent a media outlet and would like to use LiveTube content, kindly register at our Media Registration page to gain access to the LiveTube MediaHub.

We appreciate your cooperation and adherence to our rules and guidelines. Together, we can ensure LiveTube remains a reliable, respectful, and engaging platform for everyone. Non-compliance with these rules may lead to immediate account termination without further notice. For further details about how we handle user information, refer to our Privacy Policy.